Returns & Exchanges
At casabycoco, we want you to love your home as much as we do, which is why we offer a 30-day return window for items in their original condition. If your new decor doesn't fit your space perfectly, our team is here to help you find the right exchange or process a quick refund.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare Your Package
Carefully pack your items in their original packaging, ensuring all tags and protective materials are included to prevent damage during transit.
Label and Ship
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
Refund Processing
Once our warehouse team inspects the returned items, your refund will be issued to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing